Join Home Instead as a Receptionist & Office Coordinator – Be the Heart of Our Office!

Are you a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly? At Home Instead, we’re looking for a warm and organized Receptionist & Office Coordinator to be the welcoming face of our office and provide key administrative support to our team—especially in scheduling and client service coordination.

This is more than just a front-desk job—it’s a chance to make a real difference in the lives of seniors and the caregivers who support them. If you're looking for meaningful work in a positive, people-focused environment, we’d love to meet you!

Why You’ll Love Working with Us:

• Purpose-driven work. You’ll be part of a team that values compassion, respect, and meaningful relationships.
• Supportive environment. You’ll receive ongoing training and mentorship from experienced team members.
• Room to grow. We offer opportunities for advancement in both administrative and client care roles.
• Extra income potential. Earn bonuses for meeting key goals and assisting with on-call needs as needed.

What You’ll Do:
As a Receptionist & Office Coordinator, your role is to ensure our office runs efficiently while delivering excellent first impressions. You’ll also assist our Office Manager with scheduling and general administrative support.

Key Responsibilities:

• Greet visitors and answer phone calls with professionalism, warmth, and care.
• Manage front-desk duties including incoming calls, messages, and visitor logs.
• Support the Office Manager by assisting with scheduling caregivers and matching them with clients.
• Maintain accurate records in our systems, ensuring compliance and timely documentation.
• Communicate effectively with clients and caregivers to confirm schedules, relay updates, and resolve minor issues.
• Prepare materials for client visits, caregiver orientations, and meetings.
• ​​​​​​​Assist with light office management tasks, such as supplies inventory and mail handling.

What We’re Looking For:

• Previous experience in a receptionist, administrative, or customer service role
• ​​​​​​​Experience in the senior care industry as a caregiver and/or administrative role
• Excellent communication and interpersonal skills—warm, professional, and clear
• Strong organizational skills and attention to detail
• Ability to learn scheduling systems and adapt to a fast-paced environment
• Comfortable with technology and common office software (Microsoft Office, Outlook)
• Positive attitude and a strong sense of discretion and professionalism
• Willingness to occasionally support after-hours or weekend needs

Preferred but not required:

• Experience with scheduling software (e.g., WellSky/ClearCare)
• ​​​​​​​Familiarity with CRM tools like Salesforce

Join Our Team
If you’re ready to bring your administrative talents to a meaningful career in senior care, apply today and help us create a positive experience for every client, every day.